Here, users can also select 'Remember me for 12 hours.' Once you have successfully enrolled your device, you will see this prompt on the Duo Portal screen' This is the Duo login prompt that you'll normally see when logging in. Once you’ve followed the link from the email, choose “Continue” on the Duo Portal screen.ġ5. You will be sent a special link that you can click to activate Duo Mobile. On the Duo Portal screen, enter your SDSU email address that you can check from your device. If you are unable to scan from your phone, click on “Email me an activation link instead' on the Duo Portal screen.ġ4. Select 'Continue to Login' when you are done.ġ3. Setting a default authentication method is optional. If you choose a default authentication method, your mobile phone will remember the default setting and will no longer ask you choose an authentication method. On the Duo Portal screen, you can choose an authentication method by clicking on 'Ask me to choose an authentication method.' If you are using the Duo Mobile app, you can choose 'Automatically send this device a Duo Push.' Otherwise, you can select as the default authentication method a phone call.

On the Duo Portal screen, you will see 'My Settings and Devices' where the device you enrolled will be added. You will know your device is registered when you see 'Duo-Protected San Diego State University.' Your device can now generate codes to be used for authentication using the Duo Mobile app.ġ2. On the Duo Mobile app, an automatic passcode will be generated that will register your device. On the Duo Portal screen, if you see the green checkmark, you have successfully registered your device. If you are prompted on the Duo Mobile app to allow access to your camera, select the “OK” option.ġ1. On iPhone, Android, and Windows devices, activate Duo Mobile by scanning the barcode with the Duo Mobile app's built-in barcode scanner. Select 'Use QR Code.' Scan the barcode on the Duo Portal screen with your device’s camera.ġ0. On the Duo Portal screen, you will see 'Activate Duo Mobile' and a barcode. Open the Duo Mobile app on your phone, return to the enrollment window and select “I have Duo Mobile installed.”ĩ.

On the Duo Portal screen, follow the platform-specific instructions on the screen to install Duo Mobile. On the Duo Portal screen, confirm the type of device you are adding to Duo and click 'Continue.'Ĩ. If you're enrolling a tablet, you will not be prompted to enter a phone number.ħ. You can enter an extension if you chose Landline in the previous step. Is this the correct number?' and then select 'Continue'. Place a check in the 'You entered (your phone number displays). On the Duo Portal screen, confirm the country and input your phone number (no hyphens required).

smartphone, landline, tablet, etc.) is also recommended to prevent you from getting locked out of your account.Ħ. A mobile phone is recommended as has the most robust features (PUSH, text, phone call, passcodes). On the Duo Portal screen, select the device you would like to enroll in Duo. On the Duo Portal screen, choose “Start Setup” to begin the Duo MFA setup.ĥ. Use the 'Sign In to Activate Duo Now' button to begin.Ĥ.

Open a new browser window on the computer and go to the Duo Portal.

Google duo installation